Internet Service Resources
In response to the COVID-19 pandemic, many Internet providers are offering services like free WiFi hotspots, increased data allowances, and even free Internet for those who qualify. Here are a few examples of what is available. We encourage you to check with your provider to see what is being offered under your specific plan.
- Comcast/Xfinity will offer new residential, low-income customers its $9.95-per-month Internet Essentials program free for 60 days. The company is also boosting the internet service speeds in this program from 15/2 Mbps to 25/3 Mbps, which qualifies the service as high-speed broadband under FCC guidelines. Comcast will also suspend data caps for 60 days.
- More information at: https://internetessentials.com/
- Comcast/Xfinity hotspot info: https://hotspots.wifi.xfinity.com/
- T-Mobile has announced that current T-Mobile wireless customers who have cell-phone plans with data will be granted unlimited smartphone data for the next 60 days. They'll also receive an additional 20GB of mobile hot spot/tethering service for those two months. In addition, T-Mobile is increasing the data allowance for free to their schools and students using their EmpowerED digital learning programs to ensure each participant has access to at least 20GB of data per month for the next 60 days.
- Sprint is giving existing customers with metered data plans unlimited plans for 60 days.
- AT&T’s Access program provides $10/month home-based Internet to limited income households. The company is also offering two months of free service to new Access customers for a limited time and waiving all home internet data-overage fees.
- More info at https://digitalyou.att.com/low-cost-internet/
- Federal Lifeline Program is one of the four federal Universal Service programs (E-rate is also one) that lowers the monthly cost of phone or internet for low-income households. Eligible customers can receive up to $9.25 toward their bill.
- More info at: https://www.lifelinesupport.org/.